H.P.CREATION
Return, Replacement & Refund Policy
Welcome to our website.
Hamari website par aapka dil se swagat hai ❤️
Abhi hamari website mainly information aur design showcase ke liye banayi gayi hai. Future me hum yahan lace, border, embroidery aur related products ki online selling start kar sakte hain. Isliye customer ki safety aur trust ko dhyan me rakhte hue ye Return, Replacement & Refund Policy banayi gayi hai.
Hamari koshish rahegi ki har customer ko best quality aur correct product mile. Agar kisi bhi reason se problem hoti hai to niche diye gaye rules ke according help di jayegi.
1. Return Policy
Agar future me website par online order start hota hai aur customer ko product pasand nahi aata ya koi genuine problem hoti hai, to customer return request kar sakta hai.
Return request product receive karne ke baad limited time ke andar karni hogi.
Return accept hone ke liye product:
- Bilkul original condition me hona chahiye
- Use kiya hua nahi hona chahiye
- Kata, sila ya damage nahi hona chahiye
- Original packing ke saath hona chahiye
- Product par stain, smell ya damage nahi hona chahiye
Agar product checking me sahi condition me nahi mila to return reject kiya ja sakta hai.
2. Replacement Policy
Agar customer ko:
- Wrong product mile
- Wrong design mile
- Damage product mile
- Defective item mile
- Quantity missing ho
to replacement diya ja sakta hai.
Replacement request ke liye customer ko product opening ka clear photo ya video dena pad sakta hai taaki issue verify kiya ja sake.
Hamari team verification ke baad jaldi se solution provide karegi.
3. Refund Policy
Agar return ya cancellation approve ho jata hai to refund process start ki jayegi.
Refund:
- Original payment method me bheja jayega
- Ya bank transfer / UPI ke through diya ja sakta hai
Refund complete hone me kuch working days lag sakte hain depending on bank aur payment provider.
Agar payment successful ho gaya ho lekin order confirm na hua ho, to bhi refund process ki jayegi.
4. Order Cancellation Policy
Customer order cancel kar sakta hai agar order abhi dispatch nahi hua ho.
Agar order already dispatch ho gaya hai to cancellation possible nahi ho sakta.
Custom ya specially banaye gaye products ka cancellation accept nahi kiya jayega.
5. Non-Returnable Products
Kuch products hygiene aur customization reasons ki wajah se return nahi honge.
Jaise:
- Custom design lace
- Customer demand par specially banaya gaya product
- Used products
- Cut kiya hua material
- Damage kiya hua product
- Sale ya clearance products
6. Product Color & Design Disclaimer
Hum product images ko maximum real dikhane ki koshish karte hain. Lekin mobile screen, lighting aur camera quality ki wajah se color me thoda bahut difference aa sakta hai.
Thoda minor color difference defect nahi maana jayega.
7. Shipping Related Issues
Kabhi kabhi courier delay, transport problem ya natural reasons ki wajah se delivery late ho sakti hai.
Aisi situation me hum customer ko support dene ki poori koshish karenge, lekin courier delay hamare direct control me nahi hota.
8. Fake Claims Policy
Galat ya fake return/refund claims karne par request reject ki ja sakti hai.
Agar customer intentionally used ya damaged product return karta hai to replacement/refund nahi diya jayega.
9. Customer Support
Customer satisfaction hamare liye bahut important hai ❤️
Agar aapko kisi bhi order, return, replacement ya refund related help chahiye to aap hamse contact kar sakte hain.
Contact Details
- Email: hpcreation725@gmail.com
10. Future Updates
Abhi hamari website informational purpose ke liye hai. Future me online selling start hone ke baad business requirement aur customer service ke according policy me changes kiye ja sakte hain.
Latest updated policy hamesha website par available rahegi.
Thank You
Hamari website visit karne aur ham par trust karne ke liye aapka bahut bahut shukriya ❤️
Hamari poori koshish rahegi ki aapko best quality products aur achchi service mile.